Terms of Service

Introduction

Welcome to Italian Food Journey ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of the italianfoodjourney.com website (the "Site") and all services offered by Italian Food Journey, including our culinary tours and related services (collectively, the "Services").

By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing our Site and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

2. Services Description

Italian Food Journey offers exclusive culinary tours across Italy, focusing on authentic food experiences. Our services include:

  • Multi-day culinary tours across various regions of Italy
  • Small group tours (limited to 6-7 guests)
  • Expert guidance from food enthusiasts with local connections
  • Access to authentic culinary experiences, including family-run eateries
  • Private transportation throughout the itinerary
  • Assistance with all bookings (accommodations, restaurants, activities)
  • Full-time presence of a professional culinary guide

Please note that accommodations, meals, and certain entrance fees are not included in the tour price. You will pay for these expenses directly on-site. This approach allows for full transparency and flexibility, and helps us keep our services focused on providing an authentic, tailored experience.

3. User Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

4. Account Registration and Booking

4.1 Account Information

When you book a tour with us, you may be required to provide certain information, including but not limited to your name, email address, phone number, and payment information. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

4.2 Booking Process

Tour bookings are subject to availability. A booking is not confirmed until you receive a confirmation email from us and your payment has been processed successfully.

4.3 Tour Prices

All tour prices are listed in US Dollars and are per person. Prices include private transportation throughout the itinerary, assistance with all bookings (accommodations, restaurants, activities), and the full-time presence of a professional culinary guide. Accommodations, meals, and certain entrance fees are not included in the tour price and will be paid directly by you on-site during the tour.

5. Payment and Cancellation Policy

5.1 Payment

Payment for tours must be made at the time of booking unless otherwise specified. We accept various payment methods as indicated during the booking process.

5.2 Cancellation by You

Our cancellation policy is as follows:

  • Full refund for cancellations made 60 days or more before the tour start date.
  • For cancellations made less than 60 days before departure, a full refund minus any incurred expenses will be issued only if other clients book the vacated spots.
  • If the spots remain unfilled, no refund will be provided.

5.3 Cancellation by Us

We reserve the right to cancel a tour if the minimum number of participants is not met. In such cases, a full refund will be issued to all booked participants. We are not responsible for any additional expenses incurred by you in preparation for the tour (such as flights, accommodations, etc.).

5.4 Tour Modifications

We reserve the right to modify tour itineraries due to unforeseen circumstances, including but not limited to weather conditions, local events, or availability of venues. We will make reasonable efforts to provide comparable alternatives.

6. Travel Requirements and Responsibilities

6.1 Travel Documentation

You are responsible for obtaining and maintaining all necessary travel documentation, including passports, visas, and health certificates required for travel to Italy. We are not responsible for any issues arising from inadequate travel documentation.

6.2 Travel Insurance

We strongly recommend that all guests purchase comprehensive travel insurance that includes coverage for trip cancellation, medical emergencies, and lost luggage. We do not provide travel insurance directly but can suggest reputable insurance providers if needed.

6.3 Health and Fitness

Our tours involve walking, standing, and other physical activities. You are responsible for ensuring that you are in adequate physical condition to participate in our tours. Please inform us of any dietary restrictions, allergies, or medical conditions that may affect your participation.

7. Code of Conduct

7.1 Respectful Behavior

You agree to behave respectfully toward our staff, other tour participants, and the local communities we visit. This includes respecting local customs, traditions, and property.

7.2 Compliance with Laws

You agree to comply with all applicable laws and regulations of Italy and any regions visited during the tour.

7.3 Termination of Participation

We reserve the right to terminate your participation in a tour if your behavior is disruptive, offensive, or otherwise detrimental to the tour experience. In such cases, no refund will be provided.

8. Intellectual Property

8.1 Site Content

All content on our Site, including text, graphics, logos, images, and software, is the property of Italian Food Journey or its content suppliers and is protected by international copyright laws.

8.2 Use Restrictions

You may not reproduce, distribute, modify, display, or create derivative works from any content on our Site without our prior written consent.

9. Limitation of Liability

9.1 General Limitation

To the maximum extent permitted by law, Italian Food Journey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Site
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site

9.2 Tour-Related Risks

Participation in our tours involves inherent risks, including but not limited to food-related risks, transportation risks, and general travel risks. You acknowledge and accept these risks. We take reasonable precautions to ensure your safety but cannot guarantee it.

9.3 Third-Party Services

Our tours involve services provided by third parties, including restaurants, transportation providers, and accommodation providers. While we carefully select these providers, we are not responsible for their actions or omissions.

10. Indemnification

You agree to defend, indemnify, and hold harmless Italian Food Journey, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

11. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Italian Food Journey. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Italian Food Journey shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our Site and updating the "Last Updated" date. Your continued use of our Services after such notice constitutes your acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Italy for the resolution of any disputes arising from these Terms or your use of our Services.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Italian Food Journey regarding our Services and supersede all prior agreements and understandings, whether written or oral.

16. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: info@italianfoodjourney.com
  • Phone: +39 333 7198846

17. Effective Date

These Terms of Service were last updated on April 9, 2025.