Privacy Policy

Introduction

This Privacy Policy explains how Italian Food Journey ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website italianfoodjourney.com (the "Site") or use our culinary tour services (the "Services").

We are committed to protecting your privacy. Please read this Privacy Policy carefully. By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We collect information in several ways when you use our Site and Services:

1.1 Information You Provide to Us

  • Contact Information: When you fill out our contact form, book a tour, or communicate with us, we collect information such as your name, email address, phone number, and any other information you choose to provide.

  • Booking Information: When you book a tour, we collect additional information necessary to process your booking, such as your preferences, dietary restrictions, and emergency contact information.

  • Payment Information: While we collect information related to your booking, payment details are processed by our secure third-party payment processors. We do not store complete credit card information on our servers.

1.2 Information Automatically Collected

  • Usage Data: We automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. See our "Cookies and Other Tracking Technologies" section below for more information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and confirming your tour bookings
  • Communicating with you about our Services, including sending confirmation emails, tour information, and updates
  • Responding to your inquiries and providing customer support
  • Improving and personalizing our Site and Services
  • Sending you marketing communications about our tours and special offers (with your consent where required by law)
  • Complying with our legal obligations
  • Protecting our rights, property, and safety, and the rights, property, and safety of our users or others

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

  • Business Partners: We may share your information with our business partners, such as local restaurants, accommodations, and transportation providers, to facilitate your tour experience.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Other Tracking Technologies

4.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners.

4.2 How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.

  • Analytics Cookies: We use Google Analytics to collect information about how visitors use our Site. These cookies help us understand visitor behavior, such as which pages are visited most often and how visitors move around the Site.

  • Functionality Cookies: These cookies enable the Site to provide enhanced functionality and personalization, such as remembering your preferences.

4.3 Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use our Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can prevent Google's collection and use of data by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout

4.4 Google Fonts

Our Site uses Google Fonts to enhance the visual presentation. When you visit our Site, your browser sends a request to Google's servers to retrieve these fonts. This request includes your IP address and information about the browser you're using. Google does not use this information to create profiles of end users or for targeted advertising. For more information about Google Fonts and privacy, please visit: https://developers.google.com/fonts/faq/privacy

4.5 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Italy and choose to provide information to us, please note that we transfer the information to Italy and process it there.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@italianfoodjourney.com
  • Phone: +39 333 7198846

12. Effective Date

This Privacy Policy was last updated on April 9, 2025.